By Terra Sherwood
February 2, 2026

Strong communication between parents, students, and school staff plays a powerful role in student success. When families and schools work together, students feel supported, heard, and empowered.

Whether you are navigating academics, behavior, or extracurricular activities, how and with whom you communicate matters.

 

Start With Relationships, Not Problems

The most effective communication begins with building relationships.

When parents and educators know each other, conversations are smoother, and solutions come faster. Trust grows over time, not just when concerns arise.

Tips to build strong connections:

• Introduce yourself early in the year
• Attend conferences or school events
• Communicate with curiosity, not assumptions

A strong foundation helps everyone stay focused on what matters most: the student.

 

Begin With the Classroom Teacher

When questions or concerns come up, start with your student’s teacher.

Teachers are closest to your child’s day-to-day learning. They can provide context, insight, and strategies that may not be visible outside the classroom.

When contacting a teacher:

• Be clear and respectful
• Share specific examples
• Ask how you can support learning at home

Often, concerns can be addressed quickly when communication starts here.

 

Next Steps: School Administrators

If additional support is needed, school administrators may be the next step.

Principals and assistant principals can help when:

• Concerns extend beyond one classroom
• Policies or procedures are involved
• Additional resources may be needed

Always communicate that your goal is collaboration, not conflict.

 

Advocate Without Taking Over

Parents play a critical role as advocates, but it is important not to take control away from the student.

Advocacy means:

• Teaching students how to communicate
• Supporting them from the sidelines
• Encouraging responsibility and self-advocacy

Helpful questions to ask your child:

• “Have you talked to your teacher yet?”
• “What do you think might help?”
• “How can I support you?”

This builds confidence and lifelong skills.

 

Include Students in the Process

Students should be active participants in their own success.

When appropriate, encourage them to:

• Attend conferences or meetings
• Send emails (with guidance)
• Reflect on what is working and what is not

This shows students that their voice matters and prepares them to advocate for themselves in the future.

 

Using ParentSquare for Two-Way Messaging

Our district uses ParentSquare, a secure platform that supports two-way messaging and ongoing communication between families and schools.

Through ParentSquare, parents and guardians can:

• Message teachers and school staff
• Receive important updates and reminders
• Stay informed and involved

ParentSquare helps keep communication organized, consistent, and accessible, making it easier for families to stay connected and involved.

To learn more about using ParentSquare, including tutorials and support resources, visit our ParentSquare resource page.

 

Communication Is a Team Effort

When parents, students, and educators work together, everyone benefits.

By starting with the right person, focusing on relationships, and including students in the process, we create a culture where students can thrive, academically and beyond.

Strong communication is not just helpful.
It is essential for building trust and supporting students.

 

About the Author

Terra Sherwood holds a Master’s degree in Professional Communication and has dedicated her career to ensuring clear, meaningful information reaches families and communities. As both a communications professional and a parent, she understands the importance of effective communication with teachers and school staff. Her work focuses on building understanding, strengthening relationships, and supporting student success.

Read the official blog of Tooele County School District